REDUCE COST
Build and deploy intelligent chatbots without
the need for developers
IMPROVE PRODUCTIVITY
Automate repetitive and time-consuming
customer support tasks
DELIGHT CUSTOMERS
Deliver seamless customer service with AI
insights and capabilities
WHAT WE DO
Solve Customer Queries with Ease, Virtually!
Now solve complex customer queries without the need for human intervention. By using bots, your customer care staff can focus on other demanding tasks rather than answering enormous queries on customer support calls.
100+
Successful Projects
75+
Happy Customers
WHAT WE DO
Be There for Your Customer Always, with AI–Based Intelligent Chatbots
Create AI–based intelligent chatbot without coding knowledge using Dynamics 365 virtual agent. Now you don’t need to be an application developer to create a chatbot.
Microsoft virtual agent service helps you to solve customer queries with its easy to create customized chatbot feature. You can also track the performance of chatbot without the need to write a separate program for it.
D365 Virtual Agent is for Every Business
Microsoft Dynamics 365 virtual agent could be used for initiatives like new product launches, sharing product information, answering customer queries and addressing issues without any dependency from the team. It helps in not only handling customer queries but to generate leads too.
Key Features & Benefits
Virtual Agents for Sales
Apart from customer service, Microsoft Dynamics 365 Virtual Agent could be helpful in Sales processes as well. Just create a bot for sales team & augment your sales performance with this AI–based power chatbot.
You can create bots using Dynamics 365 virtual agent to share product add-on and recommendations. The virtual agent could also help in sharing product specifications, upsell product recommendations, & more based on session history. addressing product related queries.
Why Use Dynamic 365 Virtual Agent AI Chatbot?
- Automate repetitive customer support tasks and allow the team to emphasize on more complex jobs.
- Resolve customer queries throughout the day–24x7, thus improving customer experience.
- No need to hire an IT guy, data scientist or developer to program and configure the chatbots.
- Anyone can create powerful custom chatbots with the help of guided no–code, graphical interface.
Enhance Productivity & Save Time & Money
- Identify areas of improvement with Artificial Intelligence insights and capabilities to deliver seamless customer service.
- You are always in control as Dynamics 365 Virtual Agent automatically routes complex customer query to real customer support executive whenever required.
- With built–in connectors, you can connect the virtual agent with Power Automate to manage workflows and do a lot more.
Virtual Agent Integration with Dynamics365Company
Are you looking for D365 Virtual Agent integration, but don’t know where to start or need help?
Dynamics365Company’s training and consulting is to your rescue. We train clients and help them understand the capabilities of Dynamics365 Virtual Agents. Our consulting services include –
- Step by step assistance on creating & configuring bot for different processes
- Conducting program solving and Q&A sessions
- Helping you understand and explore the capabilities of the platform
- Build and deploy bots as per project requirement across various channels
We Help You Make the Best Use of AI for Your Business
At Dynamics365Company, we work with key stakeholders of the project to identify the problem they would like to solve with virtual agent implementation.
Working with the project members that would typically answer questions though the virtual agent allows us to develop a comprehensive solution using the AI capabilities of Power Virtual Agents to deliver exceptional customer service.
